We want you to love your purchase from Velmaaraa managed by Velmaaraa group.

• ✅ Returns: Accepted within 7 days of delivery if the product is unused, unwashed, and in original condition with tags.

• 🚫 Non-returnable Items: Hair accessories (for hygiene reasons), discounted/clearance items.

• 🔄 Exchange: Available for size issues or damaged products.

• 🔄 Exchange/Replacement Timeline: Kindly contact us within 3 days form the date of delivery for exchange/replacement. The new item will get delivered within 3 to 5 working days.

• 💰 Refunds: Processed and credited within 7–10 business days after inspection of returned product.

• 📦 Return Shipping: Customers are responsible for return courier unless the product is defective/damaged.

Your satisfaction is our priority, and we ensure a smooth return and refund process.