Terms & Conditions

Welcome to Velmaaraa. managed by Velmaaraa group. By accessing or shopping with us, you agree to the following terms:

1. General

By visiting our store or making a purchase, you agree to be bound by these Terms of Service, including any additional terms and policies referenced here.
We reserve the right to update, change, or replace any part of these terms at any time. Changes will take effect immediately upon posting on this website.

2. Online Store Terms

  • You must be at least 18 years old or accessing the site under the supervision of a parent or guardian.
  • You may not use our products for any illegal or unauthorized purpose.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any part of the website without written permission from us.

3. Product Information

We make every effort to display our products as accurately as possible. However, colors and product details may vary slightly due to screen settings or photography lighting.
All descriptions, prices, and availability are subject to change without notice.

4. Orders and Payments

  • We reserve the right to refuse or cancel any order at our discretion.
  • If we cancel an order after payment has been made, you will receive a full refund.
  • Prices are displayed in Indian Rupees (INR) and include applicable taxes (unless stated otherwise).
  • Prepaid orders have free shipping, while COD orders include a ₹99 charge.

5. Returns and Refunds

Our Return Policy allows customers to return items within 3 days of receiving their order, provided they are unused and in original condition.
Please read our Return Policy for full details.

6. Shipping

Orders are processed within 1–2 business days and delivered within 3–7 business days depending on your location.
Please review our Shipping Policy for more information.

7. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information.
We reserve the right to update or cancel orders that appear suspicious or incomplete.

8. Intellectual Property

All content on this site — including logos, images, designs, text, and graphics — is the property of Velmaaraa and protected by copyright laws.
Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
Our liability shall not exceed the total amount paid for the product in question.

10. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of India.

11. Contact Information

For any questions about our Terms of Service, please contact us at:
📧 velmaaraa@gmail.com OR 9791380339 (whatsapp message only)

By shopping with us, you agree to abide by these terms and conditions.